MAXvoice is a hosted communications service and communications tool that enables your employees to collaborate with customers, prospective customers, partners, vendors, support resources, co-workers, and all other business acquaintances, efficiently and effectively.
Improve Customer Experience, Empower your employees
MAXvoice empowers your employees to complete more tasks, at a faster pace, giving a sense of accomplishment for every day. Experience happier employees with our VoIP toolset and achieve higher business results with features like:
- Enterprise class functionality
- Mobility feature set
- Telecommuter & multi-site support
- Integrated Contact Center
- Easy to use, web-accessible services control
MAXvoice helps expedite calls to the right employee who is best-equipped to address a caller request – IMMEDIATELY with no long queues or wait-times.
Every MAXvoice standard user receives
- Unlimited domestic calling
- 2 call paths
- Voicemail to e-mail
- Business SMS
- Group Chat & video
- Self-service access to Web-based account
Every MAXvoice standard user receives
- Main number(s)
- Automated attendant
- Time of day call routing
- Urgent message notification
- Standardized, web-based services administration
- Reports (Standard and customized formats)
- 24/7 unlimited support from Vantage Communications Concierge
Supported Endpoints Include
